Exchange and Refunds

COVID-19 SHIPPING – EXCHANGE AND RETURNS UPDATE

Due to the Global situation we are all experiencing, our regular 24 hour shipping is being extended to 2-3 days.

 Hassle-Free returns

1. Contact us at for a return number at sales b2c@rlanctot.com

2. We will send you a return label

3. Print it and ship it

When returning items, please remember these three rules:

Return It Within 15 Days: If the items you ordered are not what you expected in size or style, we will gladly offer a refund or exchange on your order within 15 days.

Return New Items Only: Returned items must be in new, unworn condition without any stains, or damage.

Return on SALE items: All sale are final. We do not refund or exchange any items except for warranty reasons or the product does not match its description on the website.